Replies not in English
As a general rule, check the instructions to see what they say about responses in Spanish or other languages. Use the appropriate tags as directed, and don’t opt them out if the instructions say not to.
For Spanish replies, we have a "Spanish" tag. A volunteer who knows Spanish will be assigned to that conversation.
Replies in Other Languages
Please help them out the best you can. You can also ask in the #questions channel on Slack.
For Event Invitation Campaigns
If you know they’re texting you in Spanish and you’re sending invites to an event, here’s a simple template you can use to pass on the most important info, the invitation link: “Hay más información aquí: LINK” (“There is more information here: LINK”)