Staying Positive and Polite

Never respond in a rude or snarky manner. When you volunteer with Resistance Labs, you’re texting on the behalf of our local partners or candidates. This means it’s important to remain polite and positive, even if someone is rude to you first.

Staff will be reviewing your conversations. Volunteers who repeatedly respond inappropriately will be excluded from future campaigns. 

If you're working on other volunteers' replies and see someone being rude, snarky, or arguing with a contact, please use the “Escalate Conversation” tag.

You can learn more about how to respond to rude or inappropriate messages. And if you have any concerns about a response (threats of violence, self-harm, etc), please use the “Escalate Conversation” tag.

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